In the days B.T. (Before Trip Advisor), a hotel’s reputation was largely a matter of word of mouth and guidebook write-ups. These days, however, online reviews can be the making or break a hotel. Research has shown that 93% of people read online reviews before buying hotel accommodations, while more than 53% simply won’t book a hotel that has no reviews at all. For each exceptional re... https://ormmastery.com/how-to-manage-hotel-online-reputation/