Sneakers: Shoes needs to be returned with their primary shoebox. Please pack the shoebox inside another box as the first shoebox needs to be returned undamaged. We also endorse carpeted locations for hoping footwear Ruined Products: If you get a harmed/defective merchandise, remember to e-mail [email protected] within 7 times of delivery. https://brettz862lqv5.wikinstructions.com/user