Let’s be real, customer communications are a platform management nightmare. You’ve got your CRM here, a few messaging apps there, and a confused customer somewhere in the middle. What if every chat, file, and emoji sent via WhatsApp Business could automatically sync with your CRM and effectively turn every communication into an intelligence center? That's the promise of next-gen C... https://medium.com/@whatsappbotapi/next-gen-crm-sync-how-whatsapp-business-will-seamlessly-connect-customer-data-and-conversations-f0470c31d2ca